Terms & Conditon

Terms & Conditon

Welcome to SR Hotels & Resorts! These Terms and Conditions govern your access to and use of our website and services, including hotel bookings, reservations, and related services. By using our website or staying at our properties, you agree to comply with and be bound by the following terms. Please read them carefully.

1. Booking and Reservation

1.1 Reservation Confirmation: Your reservation is confirmed once you receive a booking confirmation email or communication from SR Hotels & Resorts. All reservations are subject to availability.

1.2 Payment Terms: Payment is required to secure your booking. We accept major credit cards, debit cards, and other accepted payment methods, as indicated on our website. For certain reservations, advance payment or a deposit may be required.

1.3 Cancellation Policy Cancellations must be made in accordance with the cancellation policy applicable to your booking, as detailed in your reservation confirmation. Failure to cancel within the specified period may result in cancellation fees, up to the full cost of the booking.

1.4 No-Show Policy: In case of no-shows (failure to check in on the date of reservation without prior notice), SR Hotels & Resorts reserves the right to charge the full amount of the reservation.

2. Check-in and Check-out

2.1 Check-in: Standard check-in time is [time] unless otherwise specified. Early check-in is subject to availability and may incur additional charges.

2.2 Check-out: Guests are required to check out by [time]. Late check-out is subject to availability and may incur additional charges.

2.3 Identification: Guests must present a valid government-issued photo ID (passport, driver’s license, etc.) upon check-in. SR Hotels & Resorts reserves the right to deny check-in if identification is not provided.

3. Use of Hotel Facilities

3.1 Guest Conduct: Guests are expected to behave responsibly and respect other guests, hotel staff, and property. Any disruptive, dangerous, or illegal behavior may result in the immediate termination of your stay without a refund.

3.2 Damage to Property: Guests are responsible for any damage caused to the hotel’s property, fixtures, or equipment during their stay. SR Hotels & Resorts reserves the right to charge guests for the cost of repairs or replacements.

3.3 Smoking Policy: SR Hotels & Resorts is a non-smoking facility, except in designated areas. Any violation of this policy may result in cleaning fees or penalties.

3.4 Pets: Pets are not allowed at SR Hotels & Resorts unless explicitly stated. Violation of this policy may result in additional charges or immediate termination of the stay.

4. Liability

4.1 Personal Belongings: Guests are responsible for their personal belongings during their stay. SR Hotels & Resorts will not be held liable for any loss, theft, or damage to guests' property.

4.2 Hotel Liability: While we strive to provide a safe and secure environment, SR Hotels & Resorts will not be liable for any injury, illness, or loss of property during your stay, except where it results from our negligence.

5. Privacy

Your personal information will be used and protected in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

6. Force Majeure

SR Hotels & Resorts will not be liable for any failure or delay in performing our obligations under these terms due to events beyond our control, including but not limited to natural disasters, war, terrorism, labor strikes, or government restrictions.

7. Website Use

7.1 Content: All content on the SR Hotels & Resorts website, including text, images, and logos, is the property of SR Hotels & Resorts. You may not reproduce, distribute, or use any content without prior written consent.

7.2 Accuracy: While we strive to ensure the accuracy of information provided on our website, SR Hotels & Resorts does not guarantee the completeness or accuracy of any content. We reserve the right to make changes to the website without prior notice.

8. Amendments to Terms and Conditions

SR Hotels & Resorts reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the courts in India.

10. Contact Us

If you have any questions or concerns regarding our privacy practices or if you wish to exercise your rights, please contact us at:

SR Hotels & Resorts

Address: H, 150/11, Tivai Vaddo, Calangute, Goa 403516

Phone No. +91 870 042 0030

Email Id: hotelbayboutique@gmail.com

By booking with SR Hotels & Resorts or using our website, you agree to these Terms and Conditions. We look forward to welcoming you to SR Hotels & Resorts, where your comfort and satisfaction are our priority.